Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,954 Reviews)
Rating breakdown 7,954 reviews
5 Stars
4,567
4 Stars
1,332
3 Stars
756
2 Stars
524
1 Star
775
71%of customers recommend this product.
(
2,171 out of
3,055)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Been using HR Block for years and works great. Getting a bit pricey, but then you get what you pay for.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Skip C
Verified Purchase:Yes
I am a loyal user of H&R Block tax software. I have been using for over 2 1/2 decades since the Form 10EZ was no longer an option!
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been using Block software for years. The precision and consistency are of most value to me.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
March Madness swish
on April 9, 2025
Posted by: SVIL777
from Spring Valley IL
Been using the software for years. Works with a comprehensive layup to federal and state taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clarkston, Michigan
Verified Purchase:Yes
I have used this package for years and it gets better every year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jb0001
Verified Purchase:Yes
I received a link to a special discount because of the mishap last year. But that link did not work, so there was no discount for the 2024 software.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lou66
from South Carolina
Verified Purchase:Yes
The business part of the software always seems to have some issues. Some of the boxes don't stay checked and you get errors at the end. I hate have to do the same work over again. It also seem like it has problems with the balance sheet every year I've used it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Not happy camper9876
from Land of Never buy another H&R block product
Verified Purchase:Yes
The 1120s forms ended up being unusable. Wasn't worth the time wasted trying to pass the 'error check'. Ended up filing manually using IRS forms.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 11, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock