Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,974 Reviews)
Rating breakdown 7,974 reviews
5 Stars
4,577
4 Stars
1,336
3 Stars
759
2 Stars
527
1 Star
775
71%of customers recommend this product.
(
2,179 out of
3,064)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Not user-friendly at all. I received errors for forms I hadn't even filled out (and didn't need), and it wouldn't let me move forward. Very painful this year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
I have been buying this product for as long as I can remember and every year I say I’m going to try something else the next year and then I never do.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Brittany, Social Media Department, April 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Al We
from watertown SD
Verified Purchase:Yes
made three sets of taxes sone in minimum time. program so easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
THIS SOFTWARE SEEMS LIKE IT HAS NEVER BEEN UPDATED
on April 8, 2025
Posted by: Matt Tonkovich
from IRVINE, CALIFORNIA
Verified Purchase:Yes
I HAVE USED THIS SOFTWARE FOR 20 YEARS - IT SEEMS TO GET WORSE EVERY YEAR. IT BARELY WORKS ON MY NEW COMPUTER. I AM ONLY GIVING 1 STAR BECAUSE I HAVE NO CHOICE
No, I would not recommend this to a friend.
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Business Software Is Horrible!!!
on April 9, 2025
Posted by: Renaek
from SC
The business software needs significant improvement. It does not display right, the interview is difficult, and overall, not user friendly. I would not recommend this to anyone nor will I use it again.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
The software worked very well and I had no issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bug Man
from Santa Barbara, California
Verified Purchase:Yes
I have used this product for over forty years without a single problem ~ until this year, that is. I have called several times trying to either resolve or even understand a submittal rejection code. No one can help me get it resolved and my only path forward is to paper file my taxes. However, my state filing is for Bew York State, which requires all filings to be done electronically.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: wnb2
from Tampa
Verified Purchase:Yes
10th year in a row I have used this software. Never had a problem
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock