Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,974 Reviews)
Rating breakdown 7,974 reviews
5 Stars
4,577
4 Stars
1,336
3 Stars
759
2 Stars
527
1 Star
775
71%of customers recommend this product.
(
2,179 out of
3,064)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Longwatcher
Verified Purchase:Yes
Was slightly easier this year than last, helped that I had more reasonable expectations going in.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: AK1907
from Haines, AK
Verified Purchase:Yes
Please create a version that works in Linux or at least using Wine in Linux. One time each year, I have to create a VM and install Windows to be able to use your tax software. Each year it is a horrible experience with all the work arounds to install without creating an account, advertisements, crashes, and scams within Windows operating system. Next year I will have to find other tax software as most recent version of Windows 11 requires a Windows account with no registry workaround, as was possible in the past, in order to install OS.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: BUCK457
from Colorado
Verified Purchase:Yes
H&R Block makes is easy to prepare and file your taxes. I have used it now for many years. The Federal interview is very comprehensive and helps to make sure you have included everything. The Colorado program leaves you on your own to some extent, if you have some of the lesser used credits.
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
A Good Software I Used in the Past 20+ Years.
on April 6, 2025
Posted by: Tom Cook
from Saint Louis
Everything is good except: 1. Its font is too small for senior people; 2. If you want to try a new route, its trace might not be able to rollback completely. I need to progressively save many copies. In case an unwanted tax increase cannot be removed by a rollback action, I can drop my current copy and use a previous copy to start over.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville, Ky
Verified Purchase:Yes
Some things just don't make sense with H&R Block. For instance, when you print an extension, it gives you instructions for filing your return. Just stupid stuff like this that makes you wonder what else doesn't work.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Indy25
Verified Purchase:Yes
I was very happy with the software. I used it to complete 2 trust tax returns and an estate return, all with NY taxes also. It was fairly self explanitory and straight forward. I took away 1 star because I could not efile any of those returns. I had to print out 3 federal returns and 3 state returns.
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vista, CA
Verified Purchase:Yes
Business interface is really awkward, compared to the personal tax prep interface.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rochester Hills, MI
Verified Purchase:Yes
It is easy to use, and making the tax filing a smooth process. It would be better if the explanation of some of the entry fields more intuitive
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock