Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,954 Reviews)
Rating breakdown 7,954 reviews
5 Stars
4,567
4 Stars
1,332
3 Stars
756
2 Stars
524
1 Star
775
71%of customers recommend this product.
(
2,171 out of
3,055)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Louis1951
from Macon,Ga
Verified Purchase:Yes
I have been using this software for more than 10 years and have been very satisfied with the results. I just wish I could e-file my Georgia business return.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: not a CPA or tax attorney
Verified Purchase:Yes
I expected this software to be as straight-forward and user friendly as the personal version, It is not. There is not enough access to the specific IRS instructions. The interview process expects you to know the tax code. If I knew those answers i wouldn't need the software.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 1257
Verified Purchase:Yes
Only the last person, I believe Jackie, could help. Your copy 1 then copy 2 etc and depreciation are confusing. as well as 1099B inputs?
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, April 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Malnu
from Fl
Verified Purchase:Yes
Could not download 1099's from Merrill Lynch. Had to enter manually. Prompts are not clear. Had to go to forms to enter many items manually.
Turbo Tax much better.
Turbo Tax much better.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Sean, Social Media Team, April 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KeithJK
from Canton, Georgia
Verified Purchase:Yes
It is obvious this product was written for Windows 95 and barely updated along the way, also, it tends to introduce a lot of unnecessary errors which then require adjusting your taxes unnecessarily to pass its warning/error checks. Then, right at the end, it fails to warn you that you needed to check a certain box and the govt now needs you to submit an unnecessary change of responsible party form. It's bad, but adequate, and I don't want to go to a real person, so I keep using it.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Az
Verified Purchase:Yes
Support was much better this year than the last few years for both Business and Personal. It would be beneficial if Business support were run the same as the Personal.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Alex Downs
from Englewood Florida
Verified Purchase:Yes
I tried to Efile Anita's return 7 times and it was rejected?
Mine was ok.
Mine was ok.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Outstanding tax program for multiple businesses.Je
on April 4, 2025
Posted by: Anonymous
from Kansas City, MO
Verified Purchase:Yes
Easy program to load. Simple instruction to give me max tax advantage.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock