Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,974 Reviews)
Rating breakdown 7,974 reviews
5 Stars
4,577
4 Stars
1,336
3 Stars
759
2 Stars
527
1 Star
775
71%of customers recommend this product.
(
2,179 out of
3,064)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Tc8272
from Northeast Ohio
Verified Purchase:Yes
Started a small farm this year. Had to look up alot of information instead of this program just being helpful. Will pay someone next year. Was a pain even with the business edition.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
I understand your concern, and I'm here to assist. When your daughter is ready and feels comfortable, she can reach out to us. We will create a case for her, and someone from our leadership team will follow up. At H&R Block, we are committed to providing assistance and inspiring confidence in our customers with their tax needs.
If there are any questions or if you need further assistance, please feel free to reach out. We aim to resolve this matter to your satisfaction.
If there are any questions or if you need further assistance, please feel free to reach out. We aim to resolve this matter to your satisfaction.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas, Texas
Verified Purchase:Yes
I had to prepare a federal return for a simple trust, which included preparation of a K-1. The program did this for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TS1065
from Denver, CO
Verified Purchase:Yes
I struggled with the software like I have never struggled before. I was unable to file my 1065 form electronically through the program because it has defaults that cannot be overridden that did not apply to my situation. The Schedule C barely performed better. I finally gave up and purchased a different software because the automated help system online had no solutions. This is definitely not the tax software for me.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: onery
Verified Purchase:Yes
It worked. However, I needed an older version to work when NC said an earlier return was needed, and that one didn't. Software that doesn't allow access to completed work is unacceptable and defective. So, I can't trust your company to meet my needs in the long run. I don't know if your competitors are better.
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I was upset that you can’t electronically file online the federal or state form 1041.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ankeny, IA
Verified Purchase:Yes
Great tax return software and easy to use for maximizing tax refund
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MikeTax
from New York, NY
Verified Purchase:Yes
Excellent tax software for the price. Updated to reflect all the IRS releases. E filing is fast and efficient.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Cjegb
from Denver
Verified Purchase:Yes
I have major software issues that have been escalated three times and are still not resolved
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock