Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,819 Reviews)
Rating breakdown 7,819 reviews
5 Stars
4,506
4 Stars
1,310
3 Stars
734
2 Stars
509
1 Star
760
71%of customers recommend this product.
(
2,109 out of
2,969)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: jopefer2
from Miami, FL
Verified Purchase:Yes
I have been using it for 10 years and I am extremely happy
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Vic Mahr
from San Francisco Bay Area
Verified Purchase:Yes
Coutd provide more links to define some of the line items. Otherwise, finally figured out how to negotiate through the Q&A. This software is more suited for experienced tax preparers and not user friendly like Turbo Tax.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: NM LAD
from ABQ, NM
Verified Purchase:Yes
The software performs its job satisfactory, but is very difficult to us. The fonts are way too small even with reading glasses and the overall screen usage generates headaches. Even the tax forms when printed are too light and difficult to read.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MK2024
from St Augustine, FL
Verified Purchase:Yes
I've used H&H Block software for years for my S Corp and personal taxes. It ends this year. Software is full of bugs, creates unnecessary rework and errors. While help folks are nice, they only know how to navigate, not solve issues with the software.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ILLINOIS
Verified Purchase:Yes
HAVE HAD IT FOR YEARS....SO OBVIOUSLY I LIKE THE SOFTWARE
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Professor SA
from CA
Verified Purchase:Yes
I have for many years used H& R Block tax software on my desktop computer and have found it easy and accurate Yesterday I logged onto the on-line version. It was clunky and repeatedly allowed an ad to pop-up and each time I cleared the pop-up, the program freaked, sending me back to the beginning of my data entry. I would be happy to discuss this problem with those responsible for programming the web-based software.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (5,149) ratings-only reviews
Overall Customer Rating
4.3
Would recommend? Yes
(
465 out of
537)
Value
4.3