Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,819 Reviews)
Rating breakdown 7,819 reviews
5 Stars
4,506
4 Stars
1,310
3 Stars
734
2 Stars
509
1 Star
760
71%of customers recommend this product.
(
2,109 out of
2,969)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Ellie 1946
from Parkville, MD
Verified Purchase:Yes
Have been using H&R Block tax programs for a number of years now. I keep coming back because it works for me, and refers me to places where I can get answers I need to prepare my taxes completely and with no errord.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: HRboohoouser
from EU
Verified Purchase:Yes
Using HR in 2025 was more difficult cause second return cannot be filled for some unknown reason and window directs me to call toll free number.
Annoying and inconvenient
Annoying and inconvenient
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: NjD11
Verified Purchase:Yes
The personal side is working, but the Business side didn't = wouldn't open (gave a can't read a file error). Tried reloading, restarting computer, etc.
Honestly, I've been using HRB for a decade, and have ~loved it, but when 1/2 of it won't load correctly/open, I'm probably going to have to change platforms (my wife uses the other guys-prob heading that direction).
Honestly, I've been using HRB for a decade, and have ~loved it, but when 1/2 of it won't load correctly/open, I'm probably going to have to change platforms (my wife uses the other guys-prob heading that direction).
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GYJ1
from New York, NY
Verified Purchase:Yes
1040 worked great.1041 has a problem in that WS for Supplemental line 5 did automatic calculations that was incorrect, and I had to send hard copy to IRS.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I enjoy the ease of using the H&R Tax software. The questions that are asked help me get all the tax benefits that I am eligible for.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rock Hill, SC
Verified Purchase:Yes
I am happy with this software by H&R block its the best and covers everything as far as I ca see. Its never let me down so far. Been using it for years!!!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Tam Tran
from California
Verified Purchase:Yes
I had to pay to efile federal return while I am not supposed to pay. EIC and child tax credit are not very clear nor accurate
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steveo666
from Wa
Verified Purchase:Yes
I've used tax cut in the past. Makes it easy to do taxes
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock