Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,807 Reviews)
Rating breakdown 7,807 reviews
5 Stars
4,499
4 Stars
1,308
3 Stars
734
2 Stars
508
1 Star
758
71%of customers recommend this product.
(
2,103 out of
2,960)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: SewBiz
from TN
Verified Purchase:Yes
Bought and did my taxes all in one day, would give higher rating, but the descriptions of the levels led me to believe I needed the business software when I didn’t. I have a small dba business and didn’t need the full blown business product. Otherwise very happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: BaBg
from Atlanta GA
Verified Purchase:Yes
I have been with HR Block since 2008. I must say that since they started doing digital software rather than CDs, getting started each year has been a challenge. However, once you are in the program, it is self-explanatory: support is excellent when you have a question and will stay with you until the issue or question is found.l
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Don D W
from Fort Wayne IN
Verified Purchase:Yes
Program was easier to use than other programs that I have used in the past. I will be using this again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fargo, ND
Verified Purchase:Yes
This tax software is awful. No benefit to it other than it keeps history from prior year. I got done with my entire return to find out the software was messed up and I couldn’t Efile. I tried to previously complete a survey with a negative review and HR Block wouldn’t post it so hopefully this makes it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I've been using HnR for over a decade. The installation process is straightforward and the software is very simple to use. I appreciate all the 'help' features that explain interview questions and the E-file capabilities.. Some areas could improve (eg capital gains/loss input area 8 digits vs 7, PDF import of 1099B, 1099Rs) but these are very minor since the input process is streamlined.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
works as good as or better than the other one.
on March 24, 2025
Posted by: skeptical Mike
from Denver CO
Verified Purchase:Yes
It took a while , but once I figured out how to add more than 8 1099B forms everything else was simply peachy.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DJ20
Verified Purchase:Yes
The returns were taken care of quickly and professionally. Great service! Thank you.
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: V202555
from CA
Verified Purchase:Yes
It did not have a good explanation for some of the inherited funds I had to report. It also did not give help with figuring my CA tax payments for next year.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock