Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,781 Reviews)
Rating breakdown 7,781 reviews
5 Stars
4,486
4 Stars
1,306
3 Stars
730
2 Stars
505
1 Star
754
71%of customers recommend this product.
(
2,093 out of
2,946)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Mlollar
from Colorado
Verified Purchase:Yes
Probably the worst version I've seen and I've been with you guys for alot of years. Normally I'd give it 4 stars. Not 5 because your software needs help. It doesn't remember previous decisions or selections made and have to reselect them. There are certain tax questions that are ignored later when it makes decisions on what other forms to fill out. And it thinks I'm filing efile when I told it no so it carries the efile form when it's printed.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bill2252
from Florida
Verified Purchase:Yes
Great product. This is about the 8th year I've used this after switching from "the other guys".
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Mike McD
from Rockville, Maryland
Verified Purchase:Yes
It does the job and at a very good price. But there is something wrong with the interview process for the Foreign Tax Credit - Form 1116. Each year I complete the interview and answer all of the questions correctly and then end up with a slew of errors that I have to correct in order to submit the form by e-mail. It would be better to address these issues during the interview rather than as an error correction exercise.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ews3
from Madisonville, TN
Verified Purchase:Yes
Very glad to get to try the software. It worked very well and look forward to next years'.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Leland, NC
Verified Purchase:Yes
We have used H & R Block Premium & Business Software for the past 15 years and have always been satisfied with it
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Why can't I print on both sides of the paper?
on March 23, 2025
Posted by: DuffyDawg
I hate wasting all this paper. Can't print on both sides.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Remy P
from Memphis
Verified Purchase:Yes
The software does the job, but the user interface needs some improvement.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbus, OH
Verified Purchase:Yes
I have been using HR Block tax software for many years and every year it gets better and easier to complete my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock