Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(7,791 Reviews)
Open Ratings Snapshot
Rating breakdown 7,791 reviews
5 Stars
4,490
4 Stars
1,307
3 Stars
731
2 Stars
506
1 Star
757
71%of customers recommend this product. 
(
2,098 out of 2,952
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
2 out of 5
2
on March 19, 2025
Posted by: DJYT
Verified Purchase:Yes
The business program is seemingly incompatible with windows 11
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy AndreaSocial Media TeamMarch 20, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
No Link
on March 19, 2025
Posted by: whosaidthat
from MN
Verified Purchase:Yes
Some forms you have to fill out without interview. When opening a form should have a link to interview on the cell you want the information in.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy CorrinaSocial Media TeamMarch 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Worst tax system I have ever used
on March 19, 2025
Posted by: Anotherunsatisfied
from UT
Verified Purchase:Yes
This was worse than using the IRS e-filing system on my own. It was a complete waste of money and I hope you go out of business.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy AndreaSocial Media TeamMarch 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use!
on March 19, 2025
Posted by: Anonymous
from Syracuse, NY
Verified Purchase:Yes
Loved the ease of use. I am a senior citizen and appreciate how fast I can finish and e-file my return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMarch 20, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Thorough
on March 20, 2025
Posted by: sandra80
from Columbus, Ga
Verified Purchase:Yes
I used Drake for 26 years. This app covers every possible avenue that could affect your taxes. Very thorough.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AsiyaSocial Media DepartmentMarch 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Decent but disappointing
on March 20, 2025
Posted by: elkmovie
Verified Purchase:Yes
Functional - and a very good price for software to file S-Corp returns - but it's buggy, and at times incredibly slow, and particularly with complicated business forms, the interface has a tendency to get in the way.
Response from HRBlockBy BrittanySocial Media DepartmentMarch 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on March 20, 2025
Posted by: none yet
from fargo, nd
Verified Purchase:Yes
Need to fix software to take care of K-1 line 14 items so they are processed and transferred to the the tax forms.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy SeanSocial Media TeamMarch 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time user
on March 20, 2025
Posted by: Scubabuddy
Verified Purchase:Yes
I have used H&R Block tax software for both business and personal for many years. It simplifies the process for me and has been very reliable.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy BrittanySocial Media DepartmentMarch 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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