Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,939 Reviews)
Rating breakdown 7,939 reviews
5 Stars
4,559
4 Stars
1,330
3 Stars
754
2 Stars
524
1 Star
772
71%of customers recommend this product.
(
2,162 out of
3,044)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Anonymous
from Philadelphia, PA
Verified Purchase:Yes
I have been using this platform since 2011. I find it simple and intuitive and believe it saves me significant time and headaches.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
this is the worse tax package I have ever bought and I have been doing taxes or over 35 year
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bernadettes
from Seven hills ohio
Verified Purchase:Yes
Great ..Just helped a friend on intuit turbo tax...it wasn't terrible experience!
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: ATT001
from Texas
Verified Purchase:Yes
I believe the software accumulated my tax information and prepared my taxes correctly. However, there was no way for me to follow all of the steps to be sure the taxes were correct. The software is not as friendly as TurboTax which I have used for many years.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Alfred 27
from Iowa
Verified Purchase:Yes
Feels like there are more items this year that do not flow into other parts of the return and we are told no more updates.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I've been using H & R Block for several years. It has been a great tool to use at tax time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Done not have
from Washington
Verified Purchase:Yes
I have used this product for 10 plus years. It has always worked well.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Butsy
Verified Purchase:Yes
Have used H&R Block for years and am most comfortable with the program
Response from HRBlockBy Chris-Social Media Department, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock