Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,954 Reviews)
Rating breakdown 7,954 reviews
5 Stars
4,567
4 Stars
1,332
3 Stars
756
2 Stars
524
1 Star
775
71%of customers recommend this product.
(
2,171 out of
3,055)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Anonymous
from Honolulu, Hawaii
Verified Purchase:Yes
Good product except only after an update in late January did I feel "comfortable" with the product. It would be a great relief if the user was informed before hand to wait for the update that the provider knows was needed to get programed results expected by user.
B
B
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: User55
from NC
Verified Purchase:Yes
Overall, I found this product easy to use - I recommend it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: RogueOne12
from Los Angeles, Ca
Verified Purchase:Yes
I purchased the product 3 weeks ago. The product was good and the price was right.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Needham, MA
Verified Purchase:Yes
I have used H&R Block tax software since 1995 and like it very much. Having said that, I'm always confused when it comes to the IRA RMD section. I don't understand the questions about distributions so probably never fill out that section correctly (although I've never been audited). Wondering if there could be better HELP instructions for the IRA part.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: NotRealHappy2
from Pennsylvania
Verified Purchase:Yes
I just filed my federal taxes. It was not easy. The program generated forms that I did not need and did not generate forms that I eventually did need. I use the H&R Block personal income tax program and it works fine. I have used the business program two years in a row now, but will look for an alternative next year. It is just not very user friendly.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
My mother has always done my taxes with this software. This is the first year I have done them on my own and it was quite easy using the software also.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Issues 2024
from Brooklyn , NY
Verified Purchase:Yes
There are 2 issues I have every year that has not been correlated yet. In the personal return for New York State, even though I write that I am a full time nyc resident, it doesn't take off the nyc tax amount until the next page where it asks again about residency,
In the business side. It says I can not file because I didn't create the efile, yet it doesn't ask you to create the efile until the next step, so I have to go force the efile before I can go on.
In the business side. It says I can not file because I didn't create the efile, yet it doesn't ask you to create the efile until the next step, so I have to go force the efile before I can go on.
Pros: Easy to import documents
Value
3
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Great Except for Personal Property Tax Section
on March 17, 2025
Posted by: Xuanito
from Atchison KS
Verified Purchase:Yes
I would have given a 5 star rating, but the program wasn't at all clear on how the personal property taxes are divided up between Schedule C and Schedule A and how it linked to my state return. Yes, the state allow us to itemize even if we take a standard deduction on Federal. The number in the state return was at least double what I had receipts for. It would have been helpful to have more clarity on both Federal and state returns to see how much personal property tax was deducted from my business return and how much of the balance of the business vehicle personal property tax goes to my ordinary itemized schedule. Also, where to put my wife's vehicle personal property tax
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock