Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,984 Reviews)
Rating breakdown 7,984 reviews
5 Stars
4,579
4 Stars
1,338
3 Stars
762
2 Stars
529
1 Star
776
71%of customers recommend this product.
(
2,182 out of
3,069)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: LRSUsan
from Little Rock AR
Verified Purchase:Yes
Almost 3 weeks into tax season before I could efile my 1040 with Schedule and vehicle expenses is unacceptable. I am still not convinced it was complete. Very disappointed
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from JACKSONVILLE FL
Verified Purchase:Yes
As a former HRB in office tax pro, I find the home version just as good. A real value
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FixeditRob
Verified Purchase:Yes
This software works great for my family taxes, but is clunky and downright infuriating for my business taxes.
On the business side, there's no tax file saved as a backup on my pc anywhere. All the data is somehow buried in the Windows application data. This is unacceptable in 2025. I should be able to uninstall the application without losing my import data for next year.
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kim 4930
from Texas
Verified Purchase:Yes
I buy this program every year and really enjoy the ease of the program and how user friendly it is
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Utah
Verified Purchase:Yes
It worked as expected. I have used the software for several years.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare
Value
4
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NE
Verified Purchase:Yes
the tax program could be simplified a little bit more to make it easier. The help section could have more graphics and explanations.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
Have purchased for several years but had some issues this year
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
3
Would not allow efiling and offered no understanda
on March 11, 2025
Posted by: AltonG
from Brazil
Verified Purchase:Yes
Last year I switched from Turbotax because they were late on finalizing forms needed for filing. This year your software would not let me efile, gave an indeciferable error code for which you offered no help. The software is easy to use but living in Brazil efiling is very important to me. I will be going back to Turbotax next year.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock