Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,984 Reviews)
Rating breakdown 7,984 reviews
5 Stars
4,579
4 Stars
1,338
3 Stars
762
2 Stars
529
1 Star
776
71%of customers recommend this product.
(
2,182 out of
3,069)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: BMW8
from Biloxi, MS
Verified Purchase:Yes
I've been using this for a few years now and they've done nothing but great improvements. I recommend it to alot of my friends and family.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: hard to usexyz
Verified Purchase:Yes
Very difficult to use vs. your personal deluxe software
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Lew from Ottawa
from Illinois
Verified Purchase:Yes
I buy it every year and find it easy to use and very complete. I have confidence in it. I do wish I could do more than four e-files with the package. I have six (6) grandchildren in various states. I do all their federal and state returns with the package, but I can only e-file 4 state and federal returns. I like being able to buy the various state packages: New York, Ohio, Rhode Island and Illinois.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pilgrim 2025
from Missouri
Verified Purchase:Yes
Extremely user friendly if a returning customer.
It was seamless.
It is a good product.
It was seamless.
It is a good product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Still missing New Jersey business filing support
on March 5, 2025
Posted by: mrsam69
from New Jersey
Verified Purchase:Yes
The 1040 software is sufficient. It did its job with no fuss.
The business software has missing functionality: specifically, support for New Jersey state filing. After completing the federal interview: surprise! No New Jersey state filing support. I simply went back to my previous software, and E-filed federal and state business filings
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
The software is not reliable. Following a routine software update, I could no longer save my work to my HRBlock drive.
Also, it is not clear on how to do backdoor Roth without extensive research online.
Also, it is not clear on how to do backdoor Roth without extensive research online.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from GA
Verified Purchase:Yes
Best way to file your taxes. Complete program, intuitive, accurate and ensures an accurate tax owed or refund. Online filing with timely refund payment!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Petejudy
Verified Purchase:Yes
Very easy to use. Information carried over from last year’s software which made it faster to get taxes done.
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock