Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,984 Reviews)
Rating breakdown 7,984 reviews
5 Stars
4,579
4 Stars
1,338
3 Stars
762
2 Stars
529
1 Star
776
71%of customers recommend this product.
(
2,182 out of
3,069)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Anonymous
from CHANDLER, AZ
Verified Purchase:Yes
THE SFTWARE IS QUITE THOROUGH. IT IS FAIRLY EASY TO NAVIGATE. THE BIG LIMITATON IS 5 RETURN EFILES. PLEASE INCLUDE THE ABILITY TO EFILE MORE RETURNS. POSSIBLY IN 5 RETURN INCREMENTS. ALSO INCLUDE ENTERING OF TAX PREPARER INFO.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Port Angeles, Wa
Verified Purchase:Yes
The 1040 software is easier to use than the program for 1041. You should add e filing for 1041 and update 1041 to be similar to 1040 software.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Akron. OH
Verified Purchase:Yes
Have used H&R tax software for past 3 years. This year, software loaded correctly, but stopped working after Windows 11 upgrade. Spent 2 hours on phone with call center to partially resolve. Software loads but will not read tax info from prior years, so I have to start from scratch, eating up my valuable time. Call center could not resolve. May go back to TurboTax next year. Software this year is buggy. Problems with Premium and Business versions.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dhg1
from Phoenix Az
Verified Purchase:Yes
Your software does not allow me to e-file my 1040 because I have a K-1 with a loss and a zero basis. I should be able to enter the loss as a loss carry forward and then e-file rather than have to mail in.
Please correct this.
Please correct this.
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kibby11
from Leesburg, Fl
Verified Purchase:Yes
I purchase this version of H&R Block tax software annually. I have done so for about 18 years. I always find it to be very reliable.
The one improvement that I would like to see in the software is full guidance through reporting IRA mandatory minimum withdrawals.
The one improvement that I would like to see in the software is full guidance through reporting IRA mandatory minimum withdrawals.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kissimmee, FL
Verified Purchase:Yes
Download of the software was straight forward and smooth this year unlike last year I had to download a patch to maike it run. The program runs easily without any problems
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
HR Block really helped in VA Part-Year Residence
on March 4, 2025
Posted by: PowerToolMaven
from Virginia
To do VA Part-Year Residence you must do a VA 763PY form AND a VA 760 Non-Resident form. It's complicated, I didn't expect H & R Block would tackle the problem for a relatively small customer group. Virginia, and thus H&R Block EARLY could make it more clear that Virginia wants to know your T-Bill and Social Security income for the Virginia residency part of the year even though Virginia does not actually tax either of those income streams. Virginia requires that you end up needing: Your VA income, Spouses VA income, Your Non-VA income, Spouses Non-VA income. One spouse can even end up with a negative VA AGI. I'd have never finished without H&R Block. BUMMER ALERT: You can't eFile these VA filings. Mail certified! I've needed that proof in past. BONUS: This year for first time H&R Block can do those pesky 1041 K-1s ! Improvements: Instructions should never allow use of pronouns. Clients need to know exactly what is obvious to the software developer.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Have been using this product for over 10 years and when I did have an issue, it was resolved.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock