Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows
Average customer rating
4
(8,367 Reviews)
Rating breakdown 8,367 reviews
5 Stars
4,742
4 Stars
1,422
3 Stars
830
2 Stars
565
1 Star
808
71%of customers recommend this product.
(
2,378 out of
3,329)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows
Posted by: TaxBilly
from Atlanta
Verified Purchase:Yes
I have used H&RB Home & Business for about 20 years. This year's products were the worst ever. Business has always been fluky; this year was no exception. Home Premium has usually worked well; this year, however, it fouled up repeatedly ("excess accumulations" misfires, penalty calculations, errors and warnings, etc., etc.). Importing from last year's returns always used to be seamless; this year it would NOT work.
I'm now questioning if I'll return to H&RB software next year.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fresno CA
Verified Purchase:Yes
Not really happy. Expected to file my taxes at the end of January. However, had to wait a month till enough updates posted till I could file at the end of February.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Difatlo
from San Francisco
Verified Purchase:Yes
Can not open business program after a couple of months
Value
4
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicopee MA
Verified Purchase:Yes
each year I can't carryforward the 1120S background information, stock loss carryforwards do not carryforward to the MA state return, the FMLA 1099 info was "burried" under unemployment
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dcok
from NC
Verified Purchase:Yes
I've been using this for years, and will continue.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: bww01
Verified Purchase:Yes
Important to understand Premium and Business are two separate programs. Business program is somewhat clunky. No problems downloading and installing. Be sure to update before electronic filing. Otherwise I was charged twice for state electronic filing. Have disputed duplicate charge with my credit card bank. Hassle! A bug that needs to be fixed by HR.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
i have been using H&R Block tax software for more than ten years, and saw it has been improving every year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: betsybbg
from malvern, pa
Verified Purchase:Yes
I can't print my business tax returns and have been waiting 2 weeks to get this resolved.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock