Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows
Average customer rating
4
(8,367 Reviews)
Rating breakdown 8,367 reviews
5 Stars
4,742
4 Stars
1,422
3 Stars
830
2 Stars
565
1 Star
808
71%of customers recommend this product.
(
2,378 out of
3,329)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows
Posted by: Tyler46
from Florida
Verified Purchase:Yes
Better product this year with ability to incorporate other business income. Filed Corporate and personal returns on February 2.
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for sharing your positive feedback with us! We're glad to hear that you had a good experience overall. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything we can do to enhance your experience and earn that extra star, please let us know in your customer satisfaction survey. We appreciate your business and look forward to exceeding your expectations in the future!
Written by a customer while visiting HRBlock
Customer Rating
3
Business and personal software
on March 1, 2025
Posted by: Rbroo44742
from Deerfield Beach FL
There were a few items that were frustrating 1.couldn't back up to add drivers license info after going past it -finally went to my entries and was able to get back to it. 2. On business return I get the same error every year - checks box for personal income which shouldn't be there - doesn't apply and takes forever to find the work sheet to delete it. Also business return doesn't auto save - so when I closed the return it wasn't saved and I had to reenter all of my information - other then that software is fine.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Sailorgale
Verified Purchase:Yes
I have used H&R Block tax software and its predecessor for almost thirty years and have always found it to be excellent in its content, presentation and coverage.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chuck63
Verified Purchase:Yes
Would not work on my laptop, had to load tomy old slow computer
Cons: Time consuming
Value
4
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: roro2
from Idaho
Verified Purchase:Yes
Easy program to use and glad we discovered this program.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PM1266
from Virginia
Verified Purchase:Yes
The software was user friendly and easy to understand. Made the tax preparation experience very nice. We have been using the software for a few years now and really like it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville KY
Verified Purchase:Yes
Nothing in software re: IRS form 8911 Alternative Fuel Vehicle Refueling Property Credit
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: NadB
from Missouri
Verified Purchase:Yes
I've been using HR Block software for quite a few years. It it pretty simple to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a good visit, and we appreciate your business. Your feedback helps us continue to improve our services. If there's anything we can do to enhance your experience further, we love to hear about it. Thank you for choosing us!
Written by a customer while visiting HRBlock