Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,510 Reviews)
Rating breakdown 7,510 reviews
5 Stars
4,368
4 Stars
1,248
3 Stars
691
2 Stars
481
1 Star
722
71%of customers recommend this product.
(
1,940 out of
2,745)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
2
2024 Premier and Buiness software does not work
on February 25, 2025
Posted by: Cas25
from Los Altos Hills, CA
Verified Purchase:Yes
I used the download package to file the personal return and the business returns. The personal returns work fine. However when I try to efile the Federal 1120 and CA 100 for the business for the package,, it kept displaying errors about entries for the company’s main information. The company’s info has not changed from year to year. When I talked to software support, he cannot offer any explanation, only suggesting that the next update is at the end of the month. Just download it and see what happen. I am very disappointed. I have been a customer for many years:
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
easy navigation
on February 25, 2025
Posted by: MichelleAaron
from Kerrville Texas
I buy premium and business every year. It is so easy to navigate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: DBQueens
from New Rochelle, NY
Verified Purchase:Yes
Great product and I keep coming back year after year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to use tax software for e-filing federal and state
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Detroit, Mich
Verified Purchase:Yes
I have been using this program for over 10 years it is easy to use
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PWoll40
from Deland, FL
Verified Purchase:Yes
It works, but it has bugs. I wasn't able to import last year's return into the Business Software and had to start again from scratch. It gives you a message that says the form is in use and it can't import it. The interview is also clunky. Even though you tell it you're a domestic corporation, it continues to ask questions about business conducted outside the country. When you're finished, the error check finds a lot of empty boxes that weren't addressed in the interview. You then have to go back and open the whole form and manually enter the info.
The Personal Software worked good.
The Personal Software worked good.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Works every time - used for 7 years here in Texas
on February 27, 2025
Posted by: Don Army Vet
from Texas
Works every time - used for 7 years here in Texas, Have a small LLC service business for Veteran Funeral Honors and this software
is very easy to use.
is very easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburg CA
Verified Purchase:Yes
I've used the product for over 30 years. Most recently used with the business tax software which is not perfect but gets the job done.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock