Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,515 Reviews)
Rating breakdown 7,515 reviews
5 Stars
4,371
4 Stars
1,249
3 Stars
692
2 Stars
481
1 Star
722
71%of customers recommend this product.
(
1,944 out of
2,749)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Glammy
from Maryland
Verified Purchase:Yes
I have a hard time with the fact that there are still parts of the software that are not available like estimated taxes. I like to give my people estimated taxes when I have finished their returns. It’s taken forever. Things to be submitted this year. I know it has a lot to do with the IRS and I hope President Trump does something about them. They’re about three years behind.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia
Verified Purchase:Yes
I find this software so clear and easy to use. Plus the cost is very reasonable. I got my taxes done last week and it didn't take me as long as I had expected.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
Great software I’ve used for years now and just keeps getting better. I did pay a little more than I’d expected because for some reason my preseason purchase didn’t go through so I ended up paying full price. Oh well still worth it and way cheaper than having a tax preparer do them
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Hudi
from New York
Verified Purchase:Yes
The software does what it’s supposed to do…mostly. There are always bugs, but when you get the right department, they usually fix them. This year, I had many bugs, and needed to speak with multiple people over the course of a couple of weeks to finally get them corrected.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
EXTREMELY GOOD SERVICE! CARING AND DESIRE TO SOLVE PROBLEMS.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Yulem
Verified Purchase:Yes
I have to prepare Personal, Business, and Trust returns. The Personal and Business bundle is the most cost effective solution I've found. An added bonus is that I can also talk to a tax professional t the local offices. This combination makes the noticeable difference between the two programs more than acceptable to me.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Jrj1
from California
Verified Purchase:Yes
I’ve been using the product for years. This year was the first year I’ve had issues submitting my taxes. The software doesn’t identify the issue and I leaning towards trying another program.
Cons: Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Carinna, Social Media Team, February 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sps11
Verified Purchase:Yes
Easy way to complete my taxes. A few spots were confusing but i got through them.
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock