Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,526 Reviews)
Rating breakdown 7,526 reviews
5 Stars
4,376
4 Stars
1,251
3 Stars
693
2 Stars
482
1 Star
724
71%of customers recommend this product.
(
1,951 out of
2,758)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
1
Bull crap
on February 14, 2025
Posted by: Cripplecock
from Kentucky
I bought this in the first week of January, wouldn't let me efile till 2 weeks after turbo tax did for my freind.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
No Arizona Business Efile so I have to switch.
on February 14, 2025
Posted by: ArizonaYuma
from Yuma Arizona
Verified Purchase:Yes
Two Problems: One the business software (specifically) depreciation is update too late (after the year end) so I can not use it for planning. Not that big of deal.
The business software also does not allow for Arizona E-file. So I am having to switch to turbo tax business.
The business software also does not allow for Arizona E-file. So I am having to switch to turbo tax business.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Phoenix AZ
Verified Purchase:Yes
I have been using Tax Cut for 6 years and will continue.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: one more
from Buffalo, NY
Verified Purchase:Yes
Had a glitch with health insurance/1095A holdup. Phone tech support was not able to help.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at hrblockanswers@hrblock.com if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: More function is gone
Verified Purchase:Yes
More functionality is removed every year, decreasing the value of your program
Value
2
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lindy246
from Gainesville FLORIDA
Verified Purchase:Yes
Been using H&R block for years. It's the only program I trust 100%.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: summitdash
from Colorado
Verified Purchase:Yes
I've been using H&R Block tax software to prepare my family's taxes since 2009. Easy and intuitive to use with complete results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jommy
from Indiana
Verified Purchase:Yes
App did not disclose how difficult it would be to file electronically.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock