Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: FY2023
from Salado, Tx
Verified Purchase:Yes
I have used H&R Block software for many years now. This year was the only year I had issues with the vehicle depreciation not inputting correctly in the software. I had to remove that for the return to be accepted by the IRS. I would recommend to add support back to the software version because I called in and support wasn't able to assist me. They recommended going to one of the offices and the office state they couldn't help because i was going through the software and not the office.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, June 4, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Doug02
from Granbury, Tx
Verified Purchase:Yes
I elected to file my Form 1065 by mail. The business program would not let me enter Ogden, Utah, on Part I, Line c. It stayed at electronically filed, so that had to be written in by pen. Hope it doesn't cause a problem at the IRS. Also, we had some other income that was not ordinary business or rental and that was entered on Line 11 of Sch K, Form 1065 and also on Line 11 of Sch K-1. The space to describe the source of income was limited to one line -- seems like it should have at least two lines. I would like to file the 1065 electronically, but don't know how. It is easy with the Form1040. The 1040 program works well.
Pros: Easy to prepare, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NaFT
Verified Purchase:Yes
The way your forms are organized and accessed is awkward. Documents should be saved in pdf format by default.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
What happen to the guarantee about my return ?
on June 10, 2024
Posted by: B gman
from Hammond IN
I file my taxes April 7 and I knew I owe money IRS say they never got my returns why
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 11, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Maximum bob
from Fla.
Verified Purchase:Yes
Every.
Year.I have to wait to file my taxes until they get the bugs in their program ironed out
Year.I have to wait to file my taxes until they get the bugs in their program ironed out
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: etymologik
from Los Angeles, CA
Verified Purchase:Yes
Have now used H&R Block tax software for two tax seasons, & I'm very satisfied. it replaces TurboTax just fine. Reason for the switch: TurboTax was taking me too far away from the tax forms themselves & was making too many decisions under the covers without letting me know why. I want to KNOW what tax options I'm taking. HRB is more like the old TurboTax. It's easy to toggle between interview mode & tax forms. HRB \'s help files don't explain a lot of the more arcane state options, so you need to know more about what you're doing than with TurboTax, but you can SEE what the question is and google an explanation or strategies. I like that a lot. I also think I'm getting slightly better deductions because of the more exposed details.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: PJSJ
from Columbia, Missouri
Verified Purchase:Yes
I think I filled out everything but have no idea if I actually did or if using the software took advantage of all the tax loopholes I was eligible to use.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: marimoor
from Virginia
Verified Purchase:Yes
The program imports info from previous year and is interactive, so easy to use.
Pros: Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock