Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Marcsk
from St louis
Verified Purchase:Yes
HR blocks home tax software is fairly good, but their business software feels like something made in the early 1990’s. From menu selections to window expansion capabilities (or lack of), they need to get with current programming and design principles. It still works, but will drop as soon as a comparable cost-wise product is available
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jammmck52
from Brookfield, CT
Verified Purchase:Yes
I've bought this for the past 4 -5 years. It's great
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Randy RR
from Kenosha, WI
Verified Purchase:Yes
I like to do my taxes early, but I had to wait a long time for HR Block to provide a form I needed. I had trouble with the IRS and am still trying to resolve.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: The cat in Texas
from Texas
Verified Purchase:Yes
I have been using H&R Block tax software for 5 years now. With the high end version I can handle all my tax needs. The software itself selects and produces the necessary forms based on the preliminary questions. I will continue using it for the foreseeable future.
Pros: Easy to prepare
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good on the basics but useless on the complicated
on May 24, 2024
Posted by: MikeFL3
from Sarasota FL
Verified Purchase:Yes
After using them for ten years, I probably will stop and use another program.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: AWriter
from Dayton, OH
Verified Purchase:Yes
I keep using H&R Block because I’m used to it. And if the competition was created by someone else, I might switch because there are places where the explanations are vague and not clear. But I’m used to it by now so I’ll stick with it.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Myra70
from Pasco, WA
Verified Purchase:Yes
What I like about this product is it asks all of the relevant questions ensuring that absolutely nothing is omitted.
The only downside when used for married filing separately is it doesn’t link the community property aspect together and I errored miserably.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RobFax
from Northern Virginia
Verified Purchase:Yes
Been using this for a dozen years and am still disappointed with a couple things. First, there's lots of terms and fields that they don't even attempt to explain. Like it asks if you are claiming a section xyz exclusion, but don't provide Any explanation. Why not? And there's a couple other quirks that I've just gotten used to, but most actual bugs are finally gone. At this point it's much easier than learning the quirks of a different app.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock