I used to get HR coupon every year but not this year. It was very difficult to purchase on web even with the help of life person. Did not import my files properly from previous year. Not pleased this year after being customer for more than 20 plus years.
Cons: Doesn't maximize refund, Hard to import documents
Should use the same user interface for both the 1040 program and the business (1041) program
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Overall a good program but navigation forward and back, returning to t same spot just left, and others could be improved. Also, some forms are just left to be filled on your own, or no sufficient information is given.
Pros: Easy to prepare, Easy to import documents, Fast