Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: GrandVizier
from Ohio
Verified Purchase:Yes
Fine for small, simple LLC's and C corps, as well as simple individual returns.Easy to miss saving State returns or merged Federal/State Returns.If one gets used to using individual returns, will be bewildered using the business program at first. It's not intuitive. Taxcut/HR Block should have used a parallel format for installation, updating and default locations.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Houdini NFO
Verified Purchase:Yes
The whole reason why I buy tax preparation software is for the interview process to help fill out the forms. I have three trust funds that I am the trustee for. This year, for some reason, my state form had no interview. Nothing, but the transfer of data Into the forms. There was no way to know if there was any state specific rules that needed to be applied to my state filing. I was just left hanging in La La Land. next year, I’m going to call ahead and find out if there is an interview for my state form. Unless I get a resounding, yes, I am going to go elsewhere. If there was anyway, I could get my money back for this year, I would pursue it. You advertise that this is supposed to help me prepare my taxes with professional advice. I would say that that was a fraudulent statement this year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: None forget
from 30022
Verified Purchase:Yes
Could not file the return for several hours
Do not plan to purchase again
Do not plan to purchase again
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GeorgeWaco
from Waco KY
Verified Purchase:Yes
I have used this package for many years so I know how to make it work. Would like an easy way to notify the company of the bugs so they can be fixed.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bob36
from Cincinn Oh
Verified Purchase:Yes
I received this as a Christmas gift every year, and I am totally satisfied with the product
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: William1947
from Kirkville, NY
Verified Purchase:Yes
Nice having tax software that includes both personal and business in one package. Only disappointment was that the software did not support for e-filing the new 2023 Form 7206 (Self-Employed Health Insurance Deduction). Would have had to mail the federal & state tax returns, so I used another tax software program that supported Form 7206 for e-filing personal returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rthommbc
from Monroe Wisconsin
Verified Purchase:Yes
Every year I struggle with trying to follow the flow of forms between each other. Also, I get so many warnings items that need correcting on the actual tax return and it is nearly impossible to fix them. Very confusing, not user friendly in my opinion. Returns with schedules are difficult.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: See ya
from Atlanta
Verified Purchase:Yes
Covers a wide variety of situations, but could offer more in the way of direction through a tutorial or better indexing
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock