I’ve used HR Block for more than 10 years to prepare our taxes. Find the product easy to use. I compared it to TT one year, and found HRB product superior to use. I would like it handle data from K1 forms from MLP more easily.
I bought this H&R Block premium and business on 01/2024 it works but I am not happy with updated form until 1st of March and some forms until end of the March. Software updates are very bad for accurate time. All other Tax software's are quicker faster timeframe for updating. It's delay process of update effects millions of people to hold on their taxes to file.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
Been using block for years but never again! Server outtage the day before tax day caused me to waste my included efiles! I had a couple returns to submit and after a few attempts over the next 12 to 24 hours the software saw them as used. Ended up having to pay to submit when the servers finally came up on tax day. SO LONG BLOCK!!!
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.