Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: FormerCPA
from Bradenton, FL
Verified Purchase:Yes
I pre-ordered the software last fall and downloaded the product in early November. i imported the prior year returns and was ready to go when January rolled around. The software is easy to navigate and locating a form you want to use is straightforward.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Apple Farmer Bill
from Marlboro, NY
Verified Purchase:Yes
I strongly believe I discovered a software error in the business program. It was in the NYS corporate return.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jim from Montana
from Choteau, Mt
Verified Purchase:Yes
Audit review tells you there may be an issue but doesn't provide much insight on how to fix it. It might take you to a firm and say "this needs work" but not much more. In some cases a user cannot change the form from the audit results.
Cons: Time consuming, Hard to prepare
Value
3
Written by a customer while visiting HRBlock
Posted by: Bigguy12
from Siouxfalls, sd
Verified Purchase:Yes
I liked the H&R Blick tax program. Makes doing taxs simple and.fun.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ann324
Verified Purchase:Yes
Need to e file more state returns. Simple non resident returns should be available for e file if allowed but I was disappointed to find that it required a mail-in return.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Asiadan
from Savannah, GA
Verified Purchase:Yes
I use your product got both personal an trust taxes. I find the personal product far superior and easier to use than the trust product. I don’t think they need to be that different. You could also improve the K1 features on both to be easier to use and more inclusive of the data. Also I find it annoying that it is much more difficult to electronically file the trust return then the personal return. In fact I’ve never been able to file the trust electronically.
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: brad31
from ft.myers,fl
Verified Purchase:Yes
5th year of using this software. Didn't have to call support once....very pleased.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Chambles
from Kentucky
Verified Purchase:Yes
Found it a little hard to navigate around. Was disappointed did not automatically compute Kentucky depreciation and Kentucky estimated tax forms. Also had to paper file my Kentucky state return.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock