Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Skeeeeter
from AL/GA
Verified Purchase:Yes
So easy to use. Make sure you have the documents needed and just answer the questions!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Upstate User
from Upstate NY
Verified Purchase:Yes
Problems. (1) not easy to print estimated tax forms for those who do their own calculations and mail in those forms to the state. (2) can't manually select NYS state standard deduction when itemized deduction exceeds standard. I take the standard for fed and state and use the data gathering process to track expenses I may not be able to deduct as I did in the past. On the fed form you have the option to choose how you want to do it...
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mike775
from New York
Verified Purchase:Yes
Much easier to use than previous years. Glad I used it. Very cost efficient tax prep option.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Nesrajane
from Denver, CO
Verified Purchase:Yes
I'm experienced tax preparer and have been back and forth between TurboTax and H&R Block, sometimes both in the same year because of frustrations. This year H&R Block Business and Premium both worked really well for me. Some of the fixes the software recommended in review before I could file, were irrelevant and frustrating to even find.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Tom84
from Spencer NY
Verified Purchase:Yes
User friendly . Would like a few answers to some of the questions that there are no referred answers to on the margin. Overall is relatively helpful in drawing answers to questions. Appreciated H&R Block for years of having our businesses.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Great for personal taxes, not so great for a trust
on May 6, 2024
Posted by: JS365
from Michigan
Verified Purchase:Yes
I have done my personal taxes using H&R software for 20 years. It’s great. When a parent passed away, I upgraded to the Business version to do the taxes for my parent’s trust. The software works on an old version of Windows, so I have to keep an old computer available specifically for the trust taxes. There are always a couple forms I have to fill out manually. And the help features are lacking. This is a program meant to empower home users to do taxes, but I don’t feel empowered by it.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jennifer456
from San Antonio, TX
Verified Purchase:Yes
I use H&R Block every year. It is so easy to use and walks me through everything to make sure I don’t miss any credits or deductions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: the1justin
from Jacksonville, FL
Verified Purchase:Yes
The software works but it isn't the easiest to use. It does ask questions but sometimes it doesn't explain what you are really doing. It is almost as if it is enough to be dangerous if you don't have at least a little knowledge. Not sure if I would recommend it for someone that has never done their taxes before. It would also be nice if this version would work on a MAC and not just Windows, as all the other versions do.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock