Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(7,343 Reviews)
Open Ratings Snapshot
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product. 
(
1,846 out of 2,626
)
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Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
3 out of 5
3
good for 1040, terrible for Trust
on April 27, 2024
Posted by: Earl228
from Houston, Tx
Verified Purchase:Yes
I have used HR Block for multiple filings each year for multiple years. I found this years 1041 for my son's trust to be unusable and had to seek a CPA for assistance. The regular 1040 was good as usual. It is unlikely I will attempt to do the Trust using HR Block again
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media DepartmentApril 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy-to-use
on April 27, 2024
Posted by: Archbooks
from Springtown TX
Verified Purchase:Yes
I have used this product for many years. It works for most tax returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy-told me what to look for
on April 27, 2024
Posted by: Mark 41
from Lombard, IL
Verified Purchase:Yes
I used this software, and it was so easy to use step by step. I got my taxes done so fast this year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time User
on April 27, 2024
Posted by: MJax
from Florida
Verified Purchase:Yes
I've used H&R Block for about 14 years at least. Always reliable and easy to maneuver through and I am over 70 and can use it easily.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH&R BlockMay 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
problem with amendments
on April 27, 2024
Posted by: ghijk
Verified Purchase:Yes
After 20 years of use, switching to TurboTax. Amendment was difficult and changing from balance do to direct deposit impossible. Couldn't clear messages to e-file. Had to snail mail return and wait 6 months for my paper refund.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Social Media DepartmentApril 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very easy to use
on April 27, 2024
Posted by: MaddyG
from Colorado
Verified Purchase:Yes
Reasonable price for the confidence in preparing my own taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Business taxes
on April 27, 2024
Posted by: Rental
from Chicago
Verified Purchase:Yes
Worked in tax office for ten years. I do my taxes and my daughters. This software is close to what I used in the office
Pros: Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Glitches along the way....
on April 27, 2024
Posted by: Nickname10000000000000
from Pasdena, CA
Verified Purchase:Yes
When checkin accuracy after you fix problem , the error notice is still there....
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media DepartmentApril 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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