Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
5
The way to be successful, to present the taxes
on April 27, 2024
Posted by: Monita
from Santa Teresa NM
Verified Purchase:Yes
Few years been customer and we have good experience
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: MarLar
from Florida
Verified Purchase:Yes
I have purchased this product from years and am happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: billt3256
from Virginia
Verified Purchase:Yes
I have used Premium & Business for the last few years. It fits my needs in that I needed something that handled Schedule C, Investments and Corporate tax returns. It was the only package that meant these needs at a reasonable price. I have used TaxAct in the past and believe that it is more intuitive but is more costly in that I needed to use its professional product to meet my needs.
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: sglide
from Gemeva NY
Verified Purchase:Yes
The question guided approach worked well. I had a sale of a commercial property and was able to do my own taxes with this software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Taxes are awesome
from Frackville PA
Verified Purchase:Yes
When I was submitting my E-file the server gateway was down for almost 24 hours. To make matters worse it charged my credit card every time I tried to process it. It was totally unacceptable.
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: dkpersonal
Verified Purchase:Yes
I have used this product for years and this year went to the premium business due to being self employed. My biggesed issue was with the self employment insurance, i never was able to get it to work correctly so ended up just putting my premiums as an itemized deduction.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jarrard Solutions Tax Pro
from Kansas City, MO
Verified Purchase:Yes
I have purchased this software every year, but I have started noticing things that are not being updated. Particularly with State Tax laws are not quite up to date. The mail to addresses are not up to date. When I reached out for a tax professional connected to the software, I found there is no such person. The "tax professionals" at the brick and mortor stores gave inaccurate advice. I new more about the tax law than they did. I verified my position with the state Department of revenue.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Action07
from San Francisco, CA
Verified Purchase:Yes
The UI is still designed in year 2000. Hard to find previous year return. Sometimes, even if you saved previous year, hard to import. Why cannot they store a backup that can be imported in 2024?
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock