Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Step369
from Jackson, TN
Verified Purchase:Yes
Have used this product for many years and it keeps getting easier to use each time.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: tw11
from Long island NY
Verified Purchase:Yes
Several rimes this year as in the past i have had to figure out why elements of program did not work as they should. Having used it several times since switching from turbotax i can solve problem. Main adavantage of program isprice.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GnK88
from Virginia
Verified Purchase:Yes
We've used this software year after year and it's always been easy to use and guides you from step to step.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Artsalfa
from JAX, FL
Verified Purchase:Yes
Handles my LLC, Foundation, and personal Federal taxes
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: John32422
from Illinois
Verified Purchase:Yes
I've used the personal for years and it works well. The business product was useless. I ended up doing it by hand because I couldn't understand the business product.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
once you commit to one SW you are stuck w them
on April 26, 2024
Posted by: ValleyGal
from Sierra Vista
Verified Purchase:Yes
Would prefer H&R remember the type of depreciation used from year to year and not default to whatever. Forces me to dig out files and review to make sure the right one is selected. With multiple rental properties, would like program to show me header of which property I am in for each sub section/table.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Larry123456
from CA
Verified Purchase:Yes
I was taught by the District IRS Director in 1980 to take advantage of the wording of the law and not give away money to the IRS to avoid being hassled by the IRS. The H&R BLOCK software seemingly does this with the least chance of an audit.
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DonWB
from Annapolis, Md
Verified Purchase:Yes
The program is very easy to use and walks you through most tax filing requirements. I have used H&R Block tax software for several years and had some issues in the past; most, if not all, of those issues were resolved this year.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock