The product accommodates q wide variety of circumstances and produces an accurate result, but offers little in the way of product help/tutorial. It also is an storage hog.
The Federal 1040 and State (Minnesota) returns are excellent. The 1020-S business return is aggravating. The prompts on the interview screen don't line up with the boxes! Automobile depreciation schedule is very confusing.
Intuitive interface, questions are straight-forward (i.e., no “legaleeze” or “government speak”), thus making them easy to answer. Also, way less ‘bloatware’ than your major competitor (starts with a “Tur... and ends with “...tax”), which, for years I had used. It wasn’t even close to whose is more accurate—yours! Example: As an experiment, using my kids tax data, I filled out a 1040EZ on your website as well as an IRS online version. Yours came within $0.50 of the IRS version. Conversely, your competitor was over $59.00 off. Yes, this was only an anecdotal example. But considering this experiment was using a simple tax return vs. my much more complicated tax return (home office expenses, mortgage, other itemized deductions and credits), the difference in accuracy is telling. My only recommendation is to get rid of the self-advertising at the end. However, I do understand why you need to market your other products.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
As much as l dread doing my taxes, this year was easier than ever. I was done in record time and it all checked out at the end with nothing to go back and fix.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast