Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
4
Good Except for Foreign Taxes and Error Correction
on April 26, 2024
Posted by: MikeMcD
from Rockville Maryland
Verified Purchase:Yes
It is not a bad program, particularly given the price. But the instructions for the Foreign Tax reporting portion (Form 116?) needs a lot of work, and the list of errors at the end simply do not work - I am told to go to a form I do not recognize and make an entry which I do not understand. I view this as a failure in the interview process. It would be good if HR Block would capture all error reports and see if they can use that to improve the interview process.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Very awkward to use your software for form 1041
on April 26, 2024
Posted by: Frustrated with 1041
from San Jose, CA
Verified Purchase:Yes
I have been a yearly customer for more than 10 years and I find your software for completing for 1040 to be very easy to use. In contrast, inputting the correct information on the 1041 is relatively difficult. Then when the form is complete I cannot file the 1041 electronically. After two years of filing the 1041 with H & R software I have decided to switch to another tax software company for future years.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: shmj
from atlanta
Verified Purchase:Yes
Last year I had no problem efiling a return with multiple forms 8938 reporting foreign financial assets. This year it would not efile. This caused me a lot of work and time. Apparently Turbo tax customers had no problem filing returns with multiple 8938 forms. HR BLock needs to lkook into this and fix the issue
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Good except for the calculation of mortgage intere
on April 26, 2024
Posted by: ferox
Verified Purchase:Yes
for tax year 2020,2021,2022 H&R Block software miscalculated the home mortgage interest. They have corrected it for the tax year 2023.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4
More difficult & incomplete than previous years
on April 26, 2024
Posted by: Butsy
from Jersey Shore, PA
Verified Purchase:Yes
This years program was very different than previous years. The Pennsylvania program in the business portion was completely not user friendly. Most forms had to be completed on your own instead of pulling information from the federal which would have been okay but you could not bring up the form required.
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Gautam1
from Sugar Land
Verified Purchase:Yes
Could not e-file. The system was down and I had to send the printed return,
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 1alexeduhart1
from Las Vegas, NV
Verified Purchase:Yes
There were minor issues in the past, but this year I could not file due to system problems n had to wait for over 12 hours before they fixed the issue. I printed my returns n was ready to mail them when they finally fixed the issue.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fred28N
from Nazareth, PA
Verified Purchase:Yes
Software Ok. But did have some issues. If you have in depth issues. Good luck! Simple tax is fine but in depth software struggles a little.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock