Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: bobbimac
Verified Purchase:Yes
It is easy to use. It doesn't explain some forms and how to calculate them.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tax Filer 1004
from Chicago IL
Verified Purchase:Yes
I had to try multiple times to file on Monday, 4/15 before finally getting through. My federal return was accepted by my state didn’t get accepted until the next day.
Your system issues caused a great amount of anxiety.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BrettCal
from Salisbury, MD
Verified Purchase:Yes
This program is used by thousands of professional tax preparers at hundreds of locations across the country. Real world applications with as many variations as possible.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Okay, but for me, I will needto hire an accountant
on April 19, 2024
Posted by: JD57
from California
Verified Purchase:Yes
First year not using TurboTax in decade+. Transferring from TT to HRB was great. Fairly easy for the basics but my taxi liability was a shocker this year so decided to file an extension and hire an accountant. The program (or the user) got a lot confused at that point. Eventually got the extension filed. The tax system (and my tax circumstances) have gotten far too complex for me to do my own tax returns.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JJC Net
from Somerset county - New Jersey
Verified Purchase:Yes
I have used other tax programs and H&R Block Premium & Business is by far the most comprehensive and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Port Charlotte Florida
Verified Purchase:Yes
Software is good, used for 10 years at least. But this year was different. 4/14 at 8pm the server stopped working and did not work till 4/15 evening. To mail my returns I had to take a day off, print 3 returns, was ready to mail it, when finally server kicked back and I was able to e-file.
Lots of stress this year. Additionally I would like to say that always have problems with business part of HR Block. Slow, not as user friendly as personal tax part and always problem with e-filing
Lots of stress this year. Additionally I would like to say that always have problems with business part of HR Block. Slow, not as user friendly as personal tax part and always problem with e-filing
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DG not a taxpro
Verified Purchase:Yes
2023 Taxes process was as usual. Not liking that the extension is not linked to return and you have to pay extra after paying for the software.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Tom from Florida
from Jacksonville, FL
Verified Purchase:Yes
Software is great but the filing delay due to a glitch with H&R Block server was a nail biter on the last day to file with the system down for 24 hours and a message that you may have to print the return and mail it.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock