Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
3
Lots of room for improvement on the business side
on April 19, 2024
Posted by: TPTHOMAS
from PLYMOUTH, NH
Verified Purchase:Yes
Not really integrated on the business side. The personal side was good, though...
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
You are illegally collecting CA state sales tax
on April 19, 2024
Posted by: AdrG
from Irvine CA
Verified Purchase:Yes
I bought your software as a download. There’s no sales tax supposed to be charged on downloads. Tax is charged only if there’s a physical disk or sentinel key delivered. Please fix this tax issue. Ironic that the tax software company is incorrectly charging millions in sales taxes. You’re actually opening yourselves up to a class action lawsuit from some opportunistic lawyer.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Unhappy241
from Kansas
Verified Purchase:Yes
I bought this for a trust filing (Form 1041) and it is NOT user friendly. I could not import any documents and I could not e-file it. Really?, its 2024. I had to print massive amount of paper and mail it. I will be looking for a better solution even if I have to pay more.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: April70
from Atlanta
Verified Purchase:Yes
I was not able to print or file my state return when I filed my federal return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: iamtheonlymatt
from St Louis, MO
Verified Purchase:Yes
The company’s margin on the filing fees is nonsense and taking advantage of people! Overall corporate greed at its best….
Pros: Easy to import documents
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CudjoeDon
from Cudjoe Key, FL
Verified Purchase:Yes
H&R Block keeps me on track with what I need to provide what i need to file with the irs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
April 15 your server went down. Held my breath
on April 19, 2024
Posted by: Rne22
from Salt Lake City, UT
Verified Purchase:Yes
It was scary waiting for the H&R Block server went down and my taxes weren't accepted until 10:30 pm. Also I'm never able to file my business taxes electronically because there are so many in resolvable errors. My depreciation didn't rollover.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: phongu
Verified Purchase:Yes
The H&R Block server was down on Tax Day presumably from too many people trying to file. I had to file an extension to avoid penalty.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock