Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: larry g 111
from plantation, fl
Verified Purchase:Yes
i used this tax program it has nothing but problems worst tax ever because of this program
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CanvasEagle
from Hartford, CT
Verified Purchase:Yes
H&R Block tax software continues to be easy to use, despite our changing circumstances. Once I had all the information organized, entry was as easy as 1-2-3.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mama666
from Kilmarnock, VA
Verified Purchase:Yes
We have used this software a very long time. Most of the time, it is helpful. Some of the time, it requires further explanation not in the help menu. This year, 2024, was a mess with the due date filing issues. Even afterwards when supposedly fixed, the software wouldn’t update.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Jim G8
from Upstate New York
Verified Purchase:Yes
As a result of H&R Block's server failure on tax day, and their rep's advice to not E FIle but submit a paper return to both state and federal, I ended up filing 2 return to both entities. That means paying my taxes TWICE. I am out hours of time trying to solve this issue, plus the bank fees to stop payments, and I dread what else might be coming.
Next year it's TurboTax
Next year it's TurboTax
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: handyman7785826
Verified Purchase:Yes
April 15 your website locked up, think you owe me some money
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Premium and Business
on April 18, 2024
Posted by: Rooster1354
from ohio
new version is much harder and longer to use. Who thought this version or new code writing was going to be user friendly?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
All the work I put in and couldn’t even eFile!
on April 18, 2024
Posted by: AngieB53738
Verified Purchase:Yes
I spent hours going back and forth between the business and the premium software (why you can’t use 1 software is beyond me) only to be unable to eFile when I was complete. The server must have been down. I took down all firewalls and had a strong internet connection. Will no longer be using H&R Block software.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fred 500
from Albuquerque, NM
Verified Purchase:Yes
The business software cannot retrieve or refer to previous years returns. A change from windows 10 to 11 is the cause. The personal did not have this problem. I have been using H&R Block for years. This is the second time this same problem. Recalculating depreciation and other carry over item was a real pain. Not sure if I will purchase tax season.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock