Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(7,343 Reviews)
Open Ratings Snapshot
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product. 
(
1,846 out of 2,626
)
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Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
5 out of 5
5
Another Great Year
on April 18, 2024
Posted by: khiservice
from Saint Louis, MO
Verified Purchase:Yes
I can't recall how many years I've been using H&R Block's tax preparation software----I think I started in 2007. I have always found it to be easy and thorough. However I was disappointed this year that the physical disc option was not available.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockApril 18, 2024
Thank you for leaving a review, and for providing positive feedback! We're glad you had a great experience at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Senior Filer
on April 18, 2024
Posted by: JFA1
from NSB, Florida
Verified Purchase:Yes
We have used this several years in a row. Relatively intuitive. We got stumped around 2 areas: home office allowances which tries to force the use of schedule C to report, which causes a double reporting of income when a K1 is used, and secondly around making contributions to a non-employer funded IRA by seniors over 70.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Very easy to use
on April 18, 2024
Posted by: like but frustrated
Verified Purchase:Yes
Very easy to navigate, gives details on how the numbers were calculated. It allows users to see the forms as they are filled and evaluate impact on total tax amounts as numbers are entered. It also has a section that answers common questions related to the data that is entered, such as what qualifies or not. We switched to H&R Block from its competitor years ago and never regretted it.
One issue that hasn't been resolved since 2 years ago was that the Scholarship income in Federal form 1040 wasn't fed into the state form that requires it to be reported as other income. We've been unable to do state tax with H&R Block for this reason. Would have given a 5 rating because of this issue.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quick and Easy to Understand
on April 18, 2024
Posted by: Zer0_Divide
from New York, NY
Verified Purchase:Yes
Relatively easy to understand explanations of the IRS excrement make the excruciating pain of U.S. Taxes just a little bit easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good for more basic returns
on April 18, 2024
Posted by: AVLBrian
from Asheville NC
Verified Purchase:Yes
We have two investments that issue K-1a and the software is woefully inadequate for handling these investments. H&R Block having server issues on April 15th was also very disappointing.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media TeamH & R BlockApril 18, 2024
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Losing your Edge
on April 18, 2024
Posted by: B00Greg
from Murphys,Ca
Verified Purchase:Yes
I've been using HR Block for many, many years. The language used to explain more complicated entries, like tax credits, is often muddled and confusing. The help sections for those same entries are often poorly written without relevant examples. Finally, I use the filing separately calculation sheet to separate our individual tax liabilities. There's a major calculation error within this sheet. Not a confidence builder.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great year after year!
on April 18, 2024
Posted by: LCGreeny
from Roxboro, NC
Verified Purchase:Yes
I have used this product for over 10 years and it has been accurate and easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
To File for a Corporation is still complicated
on April 18, 2024
Posted by: bsandy_com
from Los Angeles, CA
Verified Purchase:Yes
If the IRS form requires an actual signature. SAY IT! Don't make us GUESS IT. It takes hours to learn it. So, H&RBlock should make easy to add signature. It is the second year that I had to suffer. CREATE A PAGE or add a step:
[ADD SIGNATURE OF FILER HERE (as JPG, PNG or tiff !!!!!!!!!!!]
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH & R BlockApril 18, 2024
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
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