Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
4
Directions 4 minimum Retirement withdrawal unclear
on April 16, 2024
Posted by: Confused Senior
from Washington
Verified Purchase:Yes
Easy to use going forward. Not clear directions for going back to address issues identified at the end.
Had to contact IRA consultant to get minimum withdrawal information then entry of info into program not clear and had to figure out, through trial and error, how the data was supposed to be correctly entered.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rick42
from Arlington Tx
Verified Purchase:Yes
I have used your product for a lot of years, one item I have had trouble with is un-checking item and receiving a pop-up "Unchecking this item will not delete any information" even after deleting the information I am still unable to uncheck the box.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Taner101
from California
Verified Purchase:Yes
I used turbo tax before and HR block this time was much more affordable with a business. So I decided to try it. But it was not as easy as turbo tax. When you go through the interview there's really no explanation for specific things in that question. It wasn't as user friendly. And certain updates took awhile for the updates to be release. And certain import doesn't work.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: FLGeo
from Largo, FL
Verified Purchase:Yes
I've done my own taxes with this software for many years. It's easy and accurate with an e-file that gets your refund in about 10 days. Thank you!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Akahtech
Verified Purchase:Yes
I have utilized this software for more than two decades and extremely pleased with the level of service.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NotAFan56
from Seattle, WA
Verified Purchase:Yes
The Windows product has a very old-school UI that is clunky and sometimes difficult to use. It doesn't hold your hand as much as its main competitor. It assumes you know, or will read and understand, tax regulations in the areas where you need premium and business functionality. It often has you put data directly into the tax form. After using this product, I did not have as much confidence that my taxes were correct as I did using the competitor.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: sanderson0660
from Austin, TX
Verified Purchase:Yes
I have used this program for years and it is very easy even with complicated taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Failed to e-file on Tax day. It cost Time & $$$
on April 16, 2024
Posted by: J O H N
from Florida
I have used this software for years and this year they messed me up with a failure to e-file on tax day. They posted a message that they were having ISSUES and to print and send a hard copy to the IRS. Pressure!!! At least I got the message early enough to take care of it. I can't imagine getting home after work and facing this.
I had to print, assemble, attach forms, write a check, drive to the post office, wait for one hour to send my taxes certified mail... plus more cost $$. Then last night, I got a confirmation that my taxes were sent to the IRS. I am not sure how this will work. The IRS got an E-copy and now a hard copy. I met two other people at the post office with the same issue. Way to lose the Superbowl of tax filing!
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock