Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
2
Not the best
on April 15, 2024
Posted by: Joe8
from Ny ny
Was easy to import most info but phone support was really really awful
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TN Florida
from Orlando, FL
Verified Purchase:Yes
I have been using this product for more than 10 years and keep going.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Lefty from south Alabama
from Andalusia, Alabama
Verified Purchase:Yes
I have used the H&R block program to complete my taxes for numerous years. I find it easier the Turbo-Tax program. I have no complaints and will continue to use it going forward.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dan116
from Madison, AL
Verified Purchase:Yes
I have used this program for at least eight years and really appreciate the ability to file both personal and business returns and never have a problem with the IRS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Value seeker
from Overland Park, Kansas
Verified Purchase:Yes
I use the software for both a trust and my personal return. The software is easy to use and reasonably priced.
Pros: Easy to prepare
Value
5
Written by a customer while visiting HRBlock
Posted by: MRO1952
from Denton, Texas
Verified Purchase:Yes
I purchased HRB Business because I needed to do Sub-S Corporate and Personal returns, your package did both, TT did not. HRB was more economical for me. Took a while to get my bearings, but got the job done. Better? Worse? I'd just say "different", but did get both my jobs done. Next Year? Can't say - we'll see.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Couldn't file
on April 15, 2024
Posted by: preview
On tax day, the servers crashed and kept giving an error that it couldn't connect to the IRS. Also, the tax industry is a scam on the American people.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Many problems this year
on April 15, 2024
Posted by: Mikeh861
from Hanover PA
I’ve used HR Block software for several years and have been very satisfied. Not this year. I purchased on line, it there was not the usual code on the mailing we got. So not only didn’t I get the lesser advertised price, but I also didn’t get the free state return filing. Then, to top it off, there were problems trying to esend the federal. I was on my way to the local post office with a hard copy to send to the federal, and it went through at the last minute. We are “pending”. I’m hoping this year was an anomoly.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock