Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
3
USED H&R BLOCK YRS - SOME DISAPPOINTED THIS YR
on March 7, 2024
Posted by: Indiana Man
from Indianapolis, IN
Always purchased Deluxe for years and was offered to bump up to Premium for more money, which as understood, would include one state e-filing "free". It did not. Also, had earnings from a Treasury MM, that did not allow deduction of those earnings off state tax.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, March 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Absolutely awful
on March 9, 2024
Posted by: Neveragain69
from Seattle
I have been ready to file since 2/1. hr block has delayed filing ability 4 times. Now I tried to file finally and it was rejected. The reason being hr blocks software is broken and can’t transmit. He block sucks.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, March 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Absolutely ridiculous
on March 9, 2024
Posted by: Bls7457
from Mansfield Oh
Here we are March 9th still requiring update for EV credit. Submitted return this morning, rejected by IRS . I'm not happy.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, March 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
1041 Estate software
on March 11, 2024
Posted by: Smokey2
from Corpus Christi, TX
It finally produced the expected 1041 filings with K-1 documents, however I found this software very hard to use. It need to refine more user friendly.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 14, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Logical format
on March 14, 2024
Posted by: Irishtim
from Michigan
I have been a return preparer for 40 years. Felt like I was led by the hand through the input jungle we face in 2023. Very intuitive and hefty program. Addresses the exotic but allows you to skip to the mundane.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 17, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Nope - Glitchy and Not User Friendly
on March 16, 2024
Posted by: MGood
from San Diego
Got the job done, but after using TT for 20 years, I definitely prefer the simplicity and easy of use of TT. Got to the end, SW said everything was great, input my banking information, hit send, and SW says "errors found, can't send until fixed." Little things like this throughout the experience will keep me away from this SW.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, March 20, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great review questions
on March 18, 2024
Posted by: Mantax
from Oregon
I've used the hrb program for over 15 years and have gotten perfect returns.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 18, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Works, with serious problems/annoyances/faults
on March 24, 2024
Posted by: harpo
from Cupertino, CA
Delayed updates, forms not even in predicted update but week(s) later, some forms still do not work properly and have to be finished by hand. VERY frustrating.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, March 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock