Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2024 - Windows
Average customer rating
3.4
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
32
4 Stars
10
3 Stars
9
2 Stars
11
1 Star
17
61%of customers recommend this product.
(
47 out of
77)
Customer Reviews for H&R Block - Tax Software Premium & Business 2024 - Windows
Customer Rating
1
Completely wrong on filing for PA state return
on March 19, 2017
Posted by: themayor
from Kittanning, PA
Marital status:Married
For over 10 years I have used it. Switched to the competitor in 2014 but filed with it the last 2. 2016 was my last. state tax was off by $1400. hard to tell how much it missed for federal.
Cons: Doesn't maximize refund, Hard to fix issues
Pros: Easy to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Helpful for personal and business use
on April 2, 2017
Posted by: cdeducator
from Oklahoma
Marital status:Married
I have used the personal version of H & R's tax software for many years. This past year I needed the business version since I am an independent consultant now. The business deduction questions helped me better organize my own records. I also really liked the ability to plug in numbers to test out different scenarios to see how the bottom line of my tax were affected. And, because I now tend to have to pay more taxes due to my business, the suggestions for the SEP and the HSA were very beneficial and saved me a ton by following through. Again, I could plug in different amounts I thought I could contribute to these 2 tax shelters and see the tax implications immediately - so helpful in my planning! I appreciate the importation of information from previous years. But like 1 previous reviewer, please do something about populating the driver's license information.
Cons: Time consuming
Pros: Easy to install, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Good Program
on April 15, 2017
Posted by: Razor67
from Chocowinity, NC
Marital status:Married
Has always done well for me--have used H&R Block programs for many years.
Pros: Easy to install, Easy to fix issues, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Thanks for the efile rejection!
on February 7, 2018
Posted by: BeAware
I Typed everything correct, but it was rejected!!!
Pros: Easy to prepare, Easy to import
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
No notification of my need to call you to update.
on February 12, 2018
Posted by: TinERIE
Went to e-file and it said need to update, wouldn't update, tried 3 days, won't ever use this software again. No notification of my need to call you to update. You should have contacted your users by email or phone. Lots of us won't use it again.
Pros: Easy to prepare, Easy to import
Cons: Time consuming, Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
tttt
on March 18, 2017
Posted by: jibster
from Jersey City, NJ, United States
Marital status:Married
I've used it for 3 years and have yet to file electronically due to it's poor diagnostics that are wrong most cases, and won't let you continue until resolved. The procedure for selection of forms is confusing. The interview pages have choices that don't match up to the radio buttons used to select them. I overcame everything except the diagnostics - I still can't file electronically, so it's paper again.. I think I'm done - beware of this software.
Cons: Hard to fix issues, Hard to prepare, Hard to install, Hard to import
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
For in home small business
on February 20, 2017
Posted by: Wedding Officiant16
from Omaha
Marital status:Single
Very hard to navigate through the forms that don't apply to a small in home business. The program is geared for a bigger - need selective forms - ie : Day care or homes product sales . Last year product was easy to use as I didn't have a business - this year very confusing - you can't see or search what you really need it just scrolls through countless unneeded forms
Cons: Time consuming, Hard to fix issues, Hard to prepare
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Not Great
on March 8, 2017
Posted by: thehef
from orlando. FL
Marital status:Married
I had problems getting the 2016 federal business tax software to correctly do a tax return for a simple estate. The customer service seems to be by phone only and when I called there was a long wait time. I hung up. I cannot find a way to send an email to the support.
Cons: Time consuming, Hard to fix issues, Hard to prepare
Pros: Easy to install, Fast
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock