Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Dan Spa
Verified Purchase:Yes
The software is fairly good but I do think it lacks good explanations for how to answer some questions. The section for Schedule C especially was lacking good explanations of what could be deducted and how to calculate the basis and adjusted basis for your house value was severely lacking. Also, you used to offer live support in the past for free. The automated bot was pretty much useless for my questions.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
You need to check how your programs handle (or rather don't!) K-1s. They DO NOT flow properly to the 1040, and if overridden to correct the issue, the returns can't be E-filed!!!! This happened on 2 different K-1s so its not an isolated incident. Last year I couldn’t use my business program at all because of errors. Your programmers need to do better. I WILL NOT be a customer next year!
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Dontlikenickname
Verified Purchase:Yes
Very thorough review process. Straight forward and easy to use.
Written by a customer while visiting HRBlock
Posted by: SomeonewithScorp
from California
Verified Purchase:Yes
It has been and still is bad. From problems running the program because of an internal error, to really bad designed UI that has not been revamped in years. The only reason I use it again year after year is lock in and the hope that they eventually invest into the product.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Unable to delete incorrect entry
on April 5, 2023
Posted by: SWLWA
from Washington state
We had three income sources this year. I (apparently) entered one source in the wrong place so the software entered the values IN TWO PLACES increasing out income and causing us to owe a huge amount. I COULD NOT GET RID OF THE ENTRIES. We had to create three separate returns until we were able to hit upon the magic formula that entered each income value only once. Also, I called three times, on hold each time 30 minutes and got nowhere (two times disconnected during transfers and once "we'll call you back").
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Greengameon
from Carmel, In
Verified Purchase:Yes
Very easy to understand and complete, it covers all the deductions and credits. Business side of it little not as intuitive as personal version but you will get used it
Pros: Easy to prepare, Maximizes refund
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tina Apicelli
from Diamondhead, ms
Verified Purchase:Yes
Been using this program for 12 years, but this year they changed the program and its horrible.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
JUST KEEPS GETTING BETTER!
on April 6, 2023
Posted by: DNSGK
from YAKIMA, WA
Been using this for the past 10 years or so, its actually two programs in one, with regular and business software. The regular has always been pretty good, however the business part was a real challenge. Every year I have noticed that the business part has been made more friendly, making it a bit easier.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock