Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
This year it got real quirky. Forms were automatically added even when I had no data indicating the form was needed. Declared Federal disaster losses that were indicated in the interview and listed were not calculated in the return. Getting them to be included in the return required an undocumented step (at least I found no direction to do this). For these large loses to actually be put in play on had to review the worksheet and then check the box for disaster loss a 2nd time otherwise your data went no where.
Problems were experienced in several different returns, something that has not happened prior to the 2021 software.
Not sure I will buy this software again. If one cannot trust it to simply do as it should why buy it? I am not a software tester nor a tax expert. They are supposed to have all the bugs removed prior to release or at least fix them early on.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Another Very Happy User
from Chicagoland, IL
Verified Purchase:Yes
I've been a long time user and prefer H&R Block software over other self preparer products out in the market. Easy to use and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Bizarre Craig
from Long Beach, CA
Verified Purchase:Yes
People say if it is too good to be true then it probably is. This program comes complete with both complete with both individuals 1040 forms and business 1065, 1120 and more. However, for two years now 2020 & 2021 somewhere along the way I get an error every time I try and open the program and it shuts down. Updating does nothing to solve the problem. It almost seems like the software is seasonal just like income taxes can be.
I switched to HR Block from another program but next year I'll be going back to the former. It is a little more expensive and I have not experienced any problems with it. My main reason for switching was costs. You get what you pay for so be careful.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: jkrummel
from Minnesota
Verified Purchase:Yes
There is a new compatibility problem that arose in 2022 with Windows. An update corrupted the data stores for 2018, 2019 2020 and 2021. I find the product a nuisance now. I haven't found any relaible fixes for the datastore
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: tw11
from New York
Verified Purchase:Yes
Not intuitive, program was not fully operational until close to filing deadline, finicky installation, entries did not always carry over through all forms. Price advantage compared to other popular software is considerable, yet does not outweigh issues and lack of ease of use
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: GandA
from Illinois
Verified Purchase:Yes
Good for basic returns only. Unable to electronic file for simple issues.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: doceyes
Verified Purchase:Yes
I've used this program more or less successfully for years and have been generally happy with it. However after updating to Windows 11, my prior files are toast. If H&R can't fix this, this program is useless.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
easy
on September 10, 2022
Posted by: qtface
from Glendale, AZ
Instructions easy, clear, told me what to expect, planned to take a month to work on 2021 taxes, completed it in 2 hours
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock