My taxes were wrong. Got a 2k bill from IRS after I efiled. Tried to reopen my tax return and system crashed making my file corrupt. Now I have to recreate it again. Noticed that whenever I would do navigation, and go back and change my answer, I noticed numbers wouldn’t change. I can’t print multiple copies in one shot. I have to reprint manually. I can’t copy/paste from filing instructions eg mailing address for IRS onto an outside program like my label writer. Sch c/1099 c is bulky and redundant as well. I have to fill out my 1099 then redo the information on actual form through navigation.
Cons: Doesn't maximize refund, Hard to import documents
The backup and restore process when going from one year to the next is very poor and fraught with significant challenges. Figuring out how to get last year's software up and running again, after a year's worth of Windows Updates that potentially break last year's software, is a very poor design idea. This issue has continued for many years.