No complaints with the personal program - smooth, fast, intuitive, and a good value. However the business program is a buggy, primitive struggle every year, and the 2020 edition was the worst yet.
We use this program to do our own personal and business taxes. It offers explanations to ever line of entry. Our only issue is. Some of the explanations are extremely vague. And while there is a help section. It doesn't do much better giving better guidance. Thus why 4 stars and not 5. Botton line, take your time. Don't want to make the wrong decision and pay for it at the end.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
AS always - top notch
on January 30, 2022
Posted by: WayneDirectorCV
from wesley chapel FL
I've used H&R Block income tax software for over 15 years - it's very simple to use, with clear and concise instructions. Previous year's data autopopulates, and this year, importing PDF files makes doing taxes a breeze!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Problems when update and updates are very late
on February 8, 2022
Posted by: Toni2022
from San Jose, CA
Every time before updating, I have to restart the computer. Otherwise after the updates are downloaded and Continue button is clicked, it would come back to the start page of update. Updates are very late. I still cannot file California today 2/7 because it says CA Schedule CA (540) not available though other software is ok for long time.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Good stuff
on February 18, 2022
Posted by: Guineaman
from Rogers AR
All the changes, not a problem. Had a e-file problem and technical assistance stuck with it for 90 minutes and we got it fixed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast