Good software but it deletes all your data when do
on May 21, 2021
Posted by: Smacc
from Miami
Verified Purchase:Yes
The business software erases itself as soon as you transmit. Three years in a row I have been unable to retrieve my returns. Works fine snd submits the return but you need to reenter everything every year
The "Premium" 1040 part of the program was a nightmare this year. The "Amount of Refund" or "Owed" changed even after all the data/figures were entered. When it was ready to print or efile, just doing a review or recalculate in the menu produced a new "amount of refund". After efiling with one refund amount, I printed a copy of the return and it produced a different amount. Reinstalling and reentering data did not solve this problem. I cannot be confident either the efiled or printed version is right! The Business 1041 part of the program has always been quirky, but I've learn how to work around those problems. Couldn't figure out how to work around the 1040's problems.
Product hasn't improved materially in years. In addition technical support for it is atrocious. Once you purchase it you're on your own. If any part of the software malfunctions the customer support will happily tell you to download the forms from IRS and go old fashioned.
I've had so many problems with this software. Took 10-15 try's before it opens, just as many to submit returns. I've used it for 10 years but this is the last.
Simple & expert tax software costs almost nothing!
on June 13, 2021
Posted by: SD2021
from Arlington, TX
Verified Purchase:Yes
I am not at all good at accounting and taxes but over the past 15+ years using H&R Block software with its very easy to use step-by-step process, became an expert in preparing my taxes. It’s definitely the BEST and second to none!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast