Historically great but installation issues in 2020
on April 15, 2021
Posted by: Joey Go
from Northern VA
Verified Purchase:Yes
In previous years this software has always been great. However, I could not get the 2020 Business software to install without giving errors and so I had to buy a different product for the business tax returns. The software for personal taxes was great.
I continue to have down load issues with the software. Business requires Windows 10 while Personal still works on Windows 7. My tax returns from prior years are all on Windows 7 and I'm having an issue with opening past returns into the current year. Also, I attempted to efile & and the IRS rejected the return. Enough is enough, I mailed the return.
Doing the return for a simple trust is a struggle with this software. Interview format is largely absent; mostly have to open and fill out forms manually. Some of it is quite cryptic and guidance would be helpful. Only thing it has going for it is price.
It doesn't follow the tax forms from the IRS on Schedule C. Doesn't make a lot of questions clear. Not for the first timer if you own a business. I do like the way it checks for problems or errors. I would give it a 7.5 of a 10 scale.
Great program, easy to use and will use again- however, very frustrated by the lack of interview features for state business tax portion. Results in a much lower level of confidence in the final results.
I love this program. It is easy to follow. Just answer the questions and fill in the blanks. It does the work for you. Also if you don't understand something, you can use the learn more button behind a statement or the guide me button.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast