Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(7,343 Reviews)
Open Ratings Snapshot
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product. 
(
1,846 out of 2,626
)
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Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
5 out of 5
5
Great!
on March 29, 2021
Posted by: Happy Smiles
Verified Purchase:Yes
This year's taxes was so easily finished with the H&R Block software. Thank you!
Pros: Easy to prepare
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Error correction
on March 30, 2021
Posted by: Anonymous
from Montana
Verified Purchase:Yes
awkward and incomplete initial questionnaire entry section. This leads to many errors in the end. Most of those errors are not actually used in the final forms sent to IRS. Example: The errors I got were pertaining to itemized deduction, but I just used the standard deduction. The other area is when you try to make a correction to fix those errors found. It is almost impossible to make those changes. Rather than actually taking you back to the place you need to make the correction, they take you to the form where the error occurs. Often fight several times to get back to the actual entry to get out of the error issue.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
You'll lose more money buying this software
on March 30, 2021
Posted by: IvanTheGiant1989
from charlotte, nc
Verified Purchase:Yes
Software is not up to date on 2020 covid 19 credits including unemployment tax credit
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
All Great Until Not Able to eFile
on March 30, 2021
Posted by: DekeBike
from Ohio
Verified Purchase:Yes
The program was helpful to navigate the many changes in tax law and stimulus. Unfortunately when ready to eFile, return was rejected. AGI was confirmed with IRS and my PINs have not changed from year to year. Support has not been able to help me resolve this issue.
Pros: Easy to prepare
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Use to be good. Gotten worse over the years.
on March 30, 2021
Posted by: Anonymous
from Tn
Verified Purchase:Yes
It use to be much better. I’ve been using for 20+ years. This year might be my last.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I will do it again!
on March 30, 2021
Posted by: Previous Customer
from Pennsylvania
Verified Purchase:Yes
Great questions and guidance. Attention to detail, good follow up and timely response.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Run from this software
on March 30, 2021
Posted by: Donna MacDonell
from Kentucky
Verified Purchase:Yes
Unable to get technical support. Business software caused prior year software to crash.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
State Taxes were difficult
on March 31, 2021
Posted by: CA business guy
from Los Angeles, CA
Verified Purchase:Yes
This product was difficult to use once I got to the state section. There directions were difficult to understand.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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