My fiance and I could not submit electronically because the application said that the AGI from last year was incorrect but we triple checked and it was correct. So we had to mail in our return. Now we'll need to wait weeks for our return.
Pros: Maximizes refund, Easy to import documents, Fast
Could not get the business tax software to run on my new Windows 10 Dell PC. Would error out, and had to close the program every tine I ran it. Customer support was not able to help after 6 calls. Long wait time with each call. I eventually loaded the software on a 9 year old laptop and completed the needed taxes. If I cannot get this to work on my new pc, I will probably switch to Turbo Tax business next year.
Have used this software for over 20 years for clients and friends alike. Overall a good program and easy to apply. However, this year a glitch on electronic filing of Arizona state return was not possible as credit card information was not read or validated by the system. Tech support had me on hold for over 1 hour. Unacceptable and was unable to resolve the matter in a timely fashion.