Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(7,343 Reviews)
Open Ratings Snapshot
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product. 
(
1,846 out of 2,626
)
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Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
5 out of 5
5
A Happy User
on July 16, 2020
Posted by: MJost
from Wichita, Ks
Verified Purchase:Yes
I have used H&R Block tax software for many years. With a small business, I relied on the proper questions to make sure I included all my deductions and expenses. With the ability to keep tax information prior years avaliable on a device allowed import certain info that facilitated completing the new tax year sucessfully.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very friendly user!
on July 16, 2020
Posted by: Grateful579
from Southaven, MS
I have used the H&R Block tax preparation software for the past five years. The products improve every year. I am thankful for the easy to follow steps that make it possible for me to complete my tax returns in a timely manner.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Poorly Implemented Interview with errors.
on July 16, 2020
Posted by: Philip_F
from California
Verified Purchase:Yes
I'm amending prior year returns due to errors in this product
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
worth doing yourself
on July 16, 2020
Posted by: djscra
from tampa florida
Verified Purchase:Yes
great software overall. Some issues with correcting review items
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Cumbersome,software errors, same issues every year
on July 16, 2020
Posted by: Randy2d6
from Reno, NV
I had continued to use HR Block software for continuity despite recurring issues year to year. Next year I'll try something else. This year a new issue: IRS repeatedly rejected my return and gave a rejection code. HR Block gave no definition of the code and only suggested that I review the entire return and re-submit. HR Block gave no specific advice as to what the issue was or how to fix it. Turns out it was HR Block software error. (when HR Block figures underpayment penalty, the total tax and total tax payments are figured incorrectly.) 4 attempts later I changed it to have IRS figure the penalty and it was accepted. (I can't wait to see what the IRS does with that.) It's a shame when I get better assistance from the IRS than HR Block. Cost me extra to file extension (and hours on the phone with IRS) to find a workaround for HR Blocks software error. (For the record, my main complaint with HR Block is that the available help is wholly inadequate and outdated, they should revamp the entire help system to something that actually helps.) I've had enough. It's the 21st century... there must be some 21st century tax software out there.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Business portion useless
on July 17, 2020
Posted by: Why filing charge option
from Bountiful Utah
The personal portion is fine. The business portion is useless. Better off not even using it.
One suggestion on the personal. It would be helpful to warn that only five returns can be filed electronically per copy of software. Why even have the option to pay for filing a federal return if the program comes with 5 electronic filings. I paid to file some family member returns because I knew I only had 5 included in the price of the software. But come to find out when I tried to file the 6th it did not allow me. So I paid for filings I did not need to and did not get to use all of my free ones. As well as last minute I had to buy another version of the software and find another computer to install it on to file the return before the deadline. Completely stupid.
Also - really need to have a Mac compatible version. It is 2020.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
No e-file for New Jersey
on July 17, 2020
Posted by: Eddiy
from NJ
OK Federal personal product. Good for trusts. Weak on NJ-no interview, no e-file
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Ok
on July 18, 2020
Posted by: Massage man
Verified Purchase:Yes
Excellent as long as you dont need customer support. Back in 2004 they gave me the wrong instructions, had a year long issue with the irs
I would recommend this to a friend!
Written by a customer while visiting HRBlock
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