Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(7,343 Reviews)
Open Ratings Snapshot
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product. 
(
1,846 out of 2,626
)
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Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
5 out of 5
5
User friendly
on April 26, 2020
Posted by: LloydW
from Illinois
Purchased for clients due to problems with tax pro application. Easy to upload information and efile. Doesn’t allow more than five returns or bank products. Fast and user friendly. Fast and accurate. Only drawback is little pricey.
I would recommend this to a friend!
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Great and Not So Great
on April 26, 2020
Posted by: DB47Z
from Arizona
It's tough to rate this because the Premium (federal) program is real good. The state part of it is so-so - that is the Arizona one anyway. The Business program (they are separate programs) is not nearly as easy to use - for the non-tax accountant anyway. I decided to give the star rating for the Business program since I cannot rate them separately. The star ratings for the Premium would be a star or two higher than the Business program. To be fair, it has been quite a few years since I used a business program from a different software company so I don't know if this one is any better or worse than the others out there..
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Doesn't work on my windows 7
on April 27, 2020
Posted by: Blazo
from Chicago
This product is not compatible with my windows 7. So it doesn't work unless I am forced to upgrade my computer to windows 10. Just to use it. That's not good. I should get a refund on the business part that is unusable. Or send me a compatible windows 7 version for business.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
The disc you sent did not work
on April 27, 2020
Posted by: Vince 1949
from Kalispell montana
The disc I received caused me more pain and time and took forever to load and when I tried to pay took 10 min then I got a bunch of surveys so i had to uninstall and buy online
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Minor criticism
on April 27, 2020
Posted by: John723
from Spring Lake, MI
Verified Purchase:Yes
Some of the steps are still confusing. It seemed that I was asked to enter my self employed health insurance information in two different places. Still much faster than trying to figure out the forms alone though.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Cheaper than a CPA
on April 28, 2020
Posted by: C Holmes
from Decatur, GA
Verified Purchase:Yes
Although this is pretty simple to use, some of the questions can be more clear.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Accuracy going down :(
on April 30, 2020
Posted by: Ran32S
Verified Purchase:Yes
I've used this for four years. Years 1 &2 great! 5 stars. But last year and this year I had trouble. Last year, 2018 it did not do something right in the interview questions and IRS contacted me later and I owed some more taxes because of some unreported income. I review my return and agreed with IRS. But, that income WAS included in the interview questions of H&R Block's program. And this year, 2019, at the end of the program it says I owe a significant amount of more taxes than I and my wife had paid (over 20% more). She is W-2 income, I am self-employed and send estimated quarterly taxes in. I had to search through the forms in this program and manually edit them before I could send in my return. I found that somehow, and I don't know how, but somehow, this program recorded income from one of my businesses twice in two different locations!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
OK but need Windows 7 support and improve biz ret.
on May 2, 2020
Posted by: SB Owner
from NJ
Verified Purchase:Yes
HRB Premium is good but Business is terrible. It can't run on Windows 7 that my VM used (hope not for 2020!). No NJ CBT100S support
Pros: Easy to prepare, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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